TRAINING IS HARD
But your customers don't care

TRAINING IS YOUR PATH TO GROWTH

You may have reduced or eliminated your training department.  In fact, you may never have had one at all.  That's okay - I can help.

  • Together we can develop a training plan for your team
     

  • We can create custom training events to teach them how to live up to your brand promise and care for your customers, clients, and guests
     

  • Leadership workshops will help your managers and supervisors engage your teams more effectively and learn to sustain your hospitality culture
     

  • We will create a deployment strategy to touch every team member and leader in your organization
     

  • MOST IMPORTANTLY, WE WILL DEVELOP A PLAN TO REFRESH YOUR TEAM'S SKILLS AND EVALUATE THEIR PERFORMANCE FOR LONG TERM SUCCESS 

It's Time for Your Comeback

As your reopen your business or ramp up from scaled back service, you will need to re-evaluate how you serve your customers and lead your team

  • The basics of hospitality and kindness will always be important, but empathy and care will take on whole new meaning
     

  • Cleanliness and sanitation will take center stage as a part of execution
     

  • Contact and proximity standards are changed forever
     

  • GET THE CHECKLIST AND LEARN MORE!

TAKE THE FIRST STEP - CLICK TO LEARN MORE

© 2019 The Tony Johnson Group, LLC

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