Tony Johnson

Tony is the founder and principal at the The Tony Johnson Group.  He is an international speaker, author, and thought leader on the topics of customer and consumer experience, customer service, guest engagement, leadership, and executional success. 

Tony is available for the following media inquiries:

  • Television interviews

  • Podcast interviews

  • Guest blogs

  • Newspaper articles

  • Inclusion in thought leadership lists

  • Participation in "best of" features

Tony is available to contribute on the following topics

  • Consumer and customer loyalty

  • How companies can deliver superior customer service

  • How to engage employees with inspiring team experiences

  • How to manage performance and deliver executional excellence

  • How companies can creat brands that customers love

  • Current trends in customer service

  • Leadership and its impact on service and employee engagement

  • How to create a culture of service 

  • Simple, daily customer service tactics that drive results

  • Customer service strategies that drive organizational culture

  • The Six Canons of Customer Service - the foundational elements of Tony's book RECIPE FOR SERVICE

  • Four Proven Strategies to Create Winning Experiences for Your Guests and Your Team.  This is based on Tony's latest book TOGETHER WE SERVE.

To book Tony for an interview or guest blog, please inquire below or call 606.356.7447

Media Request Form
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