clint westbrook

Executive Leader, The Walt Disney Company, Aramark,
Darden, and Wolfgang Puck

mark gai

Founder, MGT Services

Eugene Walters

Marketing Leader, Consumer Products

Robert Bohrer

Owner, Streamalign

Keith Tamanini

Employee Benefits Advisory, One Source Advisory

Shawn simpson

Growth Leader, Aramark

If you are looking to reignite your team around EXCEEDING customer service than Tony is your "go to guy". He will evaluate your processes, break it down into manageable areas of improvement, educate the team using real life examples of what to do and not to do, and most importantly unite the team with a common goal and passion that can be sustained and drive positive business results! It's worth the time to reach out to him and see how he can assist your team take customer service to the next level.

-Jim Francis, Regional Manager

I have had the good fortune to work closely with Tony as his client.  I have the deepest personal and professional respect for Tony, and sincerely believe he will bring his unique energy , passion, optimism, and creativity to your organization. 

-Geno Svec, Executive Director of Campus Services

I had the privilege of partnering with Tony as our organization was transforming our service model and culture. Tony was at the heart of this transformation, and was able to articulate the importance of customer service at all levels. He worked with our operations teams on several occasions to influence key principles on how we act and serve others. He is one of the most engaging and dynamic speakers I've known.

-Bryan Odey, Vice President

After conducting workshops and training sessions with our management teams and hourly associates a positive shift in attitude and atmosphere becomes evident. He is very creative in his approach. In my 30 plus years in the industry Tony is one of the best I have encountered.

-David Leicht, Regional Director of Culinary

I asked Tony to lead a customer service training course for our client the VP of Student Auxiliary Services. Above all, I was impressed with Tony’s ability to create a tailored presentation for multi department attendees. And, of course, his ability to get the crowd engaged thru his wit and charm.

-Emily Hans, District Manager

Tony Johnson is a brilliant speaker and a customer service guru!  The tools he has to set benchmarks for everyday customer service helped me establish a successful action plan for my customers.

Shaun Slade, Owner

Tony goes well beyond theory - he teaches the HOW behind the what of powerful customer service in today's economy.  By using his techniques and strategies, we have seen measurable improvement in our customer satisfaction scores and improved patient outcomes.

-Chase Toussaint, Patient Experience Officer


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