TIME FOR A COMEBACK

Winning Strategies + Tactics

increase sales + margins + safety + engagement

TONY@IGNITEYOURSERVICE.COM | 606.356.7447

Post-Corona Comeback Framework

What will service and expectations look like post-coronavirus?  We can help you understand the new rules, standards, and guidelines - along with your customer's evolving expectations.  
 
Call for hourly rates and packages:  606-356-7447

SAFETY

EMBEDDING SAFETY INTO EVERY ASPECT OF YOUR BUSINESS AND CULTURE

Sanitation

Cleanliness

Physical Safety + Security

Food Safety

 

Social Distancing

HOSPITALITY

A CARING APPROACH THAT ALIGNS BEHAVIORS WITH TRAINING AND BUSINESS RESULTS

Steps of Customer Service

 

Shared Commitments

Service Recovery

Empathy

Ownership

QUALITY

CONSISTENCY AND VALUE THAT INSPIRES TRUST IN YOUR CUSTOMERS

Streamlined Processes

Retail Design

Employee Skills Training

Social Media Branding

Menu Planning

SIMPLICITY

DELIVERING AN EFFORTLESS EXPERIENCE THAT IS ALWAYS TIMELY AND EFFICIENT

Speed of Service

Retail Set Up

Process Improvement

 

Employee Training

 

Seating Guidelines

We Work With Any Size Business

OUR APPROACH HAS INDUSTRY WIDE APPEAL

Healthcare and Patient Experience

Restaurants and Food Service

Retail and Grocery Stores

Sports Arenas and Venues

Our Philosophy of Service and Training

WE CAN HELP YOU SET YOUR BUSINESS UP FOR SUCCESS POST-CORONAVIRUS.  THERE WILL BE NEW RULES, STANDARDS, AND EXPECATIONS YOU CAN'T IGNORE!

  • We have decades of experience in retail, healthcare, sports and event services, restaurants, contracted service, and human resources

  • He have led every level of organizations - from small teams of a dozen to Fortune 200 companies - and everything in between

  • The philosophies, tactics, and strategies we share have gotten results - double digit growth in customer satisfaction, safety, sales growth, and profitability

  • We bring all this to life in an engaging way that uses story telling to craft a compelling vision for success

  • We can help with menu planning, setting up your retail spaces, training your team, and helping you find efficiencies in your business

  • Unlike other consultants, we have led teams, driven profitable businesses, and served customers on the front lines

© 2019 The Tony Johnson Group, LLC

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