TIME FOR A COMEBACK

Winning Strategies + Tactics

increase sales + margins + safety + engagement

TONY@IGNITEYOURSERVICE.COM | 606.356.7447

Call to receive your free customer service and brand review ($250 value)

HOW WE GROW YOUR SALES

  • CUSTOM COACHING AND CONSULTING:  We can help your business identify process and training improvements that will help you improve sales, service, productivity, and bottom line.  
     

  • CUSTOMER SERVICE CHECKUP:  We look at your business from the point of view of your customers and help you build processes and training to improve the customer experience
     

  • EMPLOYEE SERVICE SKILLS TRAINING:  We provide customer service training that gives you the steps of service, organizational commitments, and service recovery frameworks to delight your customers
     

  • LEADERSHIP WORKSHOP:  We equip your managers and supervisors with the tools to become true leaders.  During this workshop we cover employee selection, team training, team engagement, and service culture
     

  • BRANDING SUPPORT:  We can help your product, service, or compnay become a true brand.  We look at your industry and business goals and translate that into employee training, processes, and social media strategy
     

Post-Corona Comeback Framework

What will service and expectations look like post-coronavirus?  We can help you understand the new rules, standards, and guidelines - along with your customer's evolving expectations.  
 
Call for hourly rates and packages:  606-356-7447

SAFETY

EMBEDDING SAFETY INTO EVERY ASPECT OF YOUR BUSINESS AND CULTURE

Sanitation

Cleanliness

Physical Safety + Security

Food Safety

 

Social Distancing

HOSPITALITY

A CARING APPROACH THAT ALIGNS BEHAVIORS WITH TRAINING AND BUSINESS RESULTS

Steps of Customer Service

 

Shared Commitments

Service Recovery

Empathy

Ownership

QUALITY

CONSISTENCY AND VALUE THAT INSPIRES TRUST IN YOUR CUSTOMERS

Streamlined Processes

Retail Design

Employee Skills Training

Social Media Branding

Menu Planning

SIMPLICITY

DELIVERING AN EFFORTLESS EXPERIENCE THAT IS ALWAYS TIMELY AND EFFICIENT

Speed of Service

Retail Set Up

Process Improvement

 

Employee Training

 

Seating Guidelines

We Work With Any Size Business

OUR APPROACH HAS INDUSTRY WIDE APPEAL

Healthcare and Patient Experience

Restaurants and Food Service

Retail and Grocery Stores

Sports Arenas and Venues

© 2019 The Tony Johnson Group, LLC

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