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Tony Johnson

Customer Experience Leader

  • Certified Customer Experience Professional

  • National Speaker's Association

  • Customer Experience Officer

  • Author

  • International Keynote Speaker

Tony Johnson has been service guests for over 20 years and driving sustainable results in retail and restaurants

He is a regular guest on ABC News

He authors a popular weekly blog

He speaks to nearly 3000 front line employees and leaders every year in retail, restaurants, healthcare, sports and leisure, and higher education.

He is the author or 3 books