606-356-7447
CX SUMMIT
Let's work together to benchmark your business then design strategies, systems, and tactics just for you..
LEARN | NETWORK | EXPLORE
Guest experience doesn't develop in a vacuum.
At our two annual Customer Experience Summits we will explore the future of customer service, discuss engaging your team through compelling experiences, and allow you to discuss with your peers from various industries in a learning laboratory guaranteed to inspire and energize you.
LEARN THE FOLLOWING IN THIS FULL DAY SESSION (9 AM - 5 PM)
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Discover the secrets we have used to fuel double digit growth in guest loyalty scores and retention
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The process to implement selection and care to build a culture of customer service excellence
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How to train your team in the fundamentals of service and the importance of customer experience
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Explore best-in-class hospitality examples in the area
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Craft a plan of action for your organization to implement within 45 days of summit
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Participate in open discussion with your peers to solve your most pressing issues
FOUR GREAT LOCATIONS FOR LEARNING
Central Florida is home to several amazing destinations and we will be learning in the middle of the hospitality capital of the U.S.
Lakeland
Orlando
One of the fastest growing areas in Florida, Lakeland is located in the middle of the hospitality capital of the U.S., while retaining a relaxed Florida Vibe
Dates Coming Soon
for Spring 2025
Dates Coming Soon
for Fall 2025
Las Vegas
Dates Coming Soon
for Fall 2025
This entertainment playground is the perfect backdrop to discuss service, network with your peers, and enjoy some great night life in the evenings.
Tampa
Dates Coming Soon
for Summer 2025
Central Florida is home to several amazing destinations and we will be learning in the middle of the hospitality capital of the U.S.
OUR APPROACH HAS INDUSTRY WIDE APPEAL
Healthcare and Patient Experience
Restaurants and Food Service
Retail and Grocery Stores
Sports Arenas and Venues
LET'S TALK LIVE
606.356.7447