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CX SUMMIT

Let's work together to benchmark your business then design strategies, systems, and tactics just for you..

LEARN | NETWORK | EXPLORE

Guest experience doesn't develop in a vacuum.

At our two annual Customer Experience Summits we will explore the future of customer service, discuss engaging your team through compelling experiences, and allow you to discuss with your peers from various industries in a learning laboratory guaranteed to inspire and energize you.

LEARN THE FOLLOWING WH IN THIS FULL DAY SESSION (9 AM - 5 PM)

  • Discover the secrets we have used to fuel double digit growth in guest loyalty scores and retention
     

  • The process to implement selection and care to build a culture of customer service excellence
     

  • How to train your team in the fundamentals of service and the importance of customer experience 
     

  • Explore best-in-class hospitality examples in the area
     

  • Craft a plan of action for your organization to implement within 45 days of summit
     

  • Participate in open discussion with your peers to solve your most pressing issues

TWO GREAT LOCATIONS FOR LEARNING

Las Vegas

Orlando

This entertainment playground is the perfect backdrop to discuss service, network with your peers, and enjoy some great night life in the evenings.

Central Florida is home to several amazing destinations and we will be learning in the middle of the hospitality capital of the U.S.

Dates Coming Soon

for Winter 2020

Dates Coming Soon

for Summer 2020

OUR APPROACH HAS INDUSTRY WIDE APPEAL

Healthcare and Patient Experience

Restaurants and Food Service

Retail and Grocery Stores

Sports Arenas and Venues

LET'S TALK LIVE

606.356.7447